TOP FIVE TRAITS THAT ALL GREAT LEADERS POSSESS

By: Melissa Barlock

TOP FIVE TRAITS THAT ALL GREAT LEADER'S POSSESS


What comes to mind when you think of Julius Caesar, Mahatma Gandhi, or Martin Luther King Jr.? While they’re three very different characters from vastly different times, I bet something along the lines of great leaders came to mind. This illustrates that, while leadership can be difficult to define, it is often easy to recognize. Even in ancient times Chinese military strategist and philosopher Sun Tzu, credited author of the timeless ‘book’ The Art of War, understood the difference between a leader and a ruler.


Although primarily a treatise about military strategy, it’s broader concepts about effective leadership are still influential in business circles; it is prized for Tzu’s insights on the various qualities that make a great leader, including his focus on diversity, flexibility, unity, and the overall cultivation of trusting relationships. Today a similar comparison can be made between a leader and a manager, and the distinction is just as relevant. But while there are now many theories about what makes a good leader, what traits he or she possesses, and what the best leadership styles are, many of the principles are no less intuitive. Below are some of the essential characteristics that every leader should have. 

Anyone can be a leader: perhaps the first step to being a good leader is believing that you can be one. If you have any doubt, you’ve probably been misled by the old adage that leaders are born, not made. While it would be naïve to suggest that nature doesn’t play a role, genetics only make it more or less likely. Like most things, it comes down to a complex interplay between genetics, environment, opportunity, and perhaps most importantly—sheer determination and a willingness to learn—which don’t take any skill at all, only hard work and a drive to succeed! Sure, it’s easy to make the case that the brazen Caesar was born to lead, but it’s also easy to see how the humble Gandhi or the charismatic King were heroes in their own times. They were what people needed them to be, when they needed them to be it. What they had in common was a principled character, a vision they believed in, and the will to stay strong in the face of adversity. You wouldn’t say that every good dentist was born to be a dentist, but you can be confident that they all had the desire and determination to get there. 



Core values: once you’ve determined your vision you need to put it in writing. This helps you to be clear about what they are before you establish them, and it will help you to keep on track. It should also help you to be concise. They are your ‘core’ values, not every value you hold; if they were they probably wouldn’t be much different than everybody else’s. They also wouldn’t be very memorable, so pick somewhere from three to ten. Remember, your core values are chosen by you, but they should also reflect the values of the employees you hire. They should be on display and serve as guiding principles for everybody in the company, that way everyone is working towards the same objectives. They are an inner compass when one needs direction.



Communicate effectively: communicating effectively is more than just about using the smart words (and not using the not-so-smart words) we talked about last week, of course; while the extent of your vocabulary, or lack thereof, can certainly have an impact, we were just getting started. My real intent was to get you thinking about how even the little things can matter. As dental professionals, you’re trained to pay careful attention to details when it comes to oral care, but the human side is often glossed over in comparison. Similar to leadership, the ability to communicate effectively is something that only a handful of us are naturally good at, but it is also something that can be learned. It is also a topic that is too important and broad to cover here. Communicating is so much more than just what you say or don’t say with your words, it is also about what you say with your body, your tone of voice, and your actions. Being able to communicate effectively with coworkers and patients is an essential skill that any leader must have.



Caring: there are many words that could have made this list: empathetic, trusting, ethical, integrity, emotional intelligence, and reciprocity, for example. Or I could have just said that a good leader requires soft skills (recall that soft skills is an umbrella term that covers a broad range of social and interpersonal skills). And while this is all true, there is no substitute for a genuine caring about the well-being of others. These other words may imply it, but they don’t ensure it. However, to truly care does seem to necessitate these other qualities. When you really care about what you do and the people you work with, many of the qualities that define a good leader seem to come naturally, it feels genuine, and that is the type of person that everybody wants to work for.



Enthusiasm: it wasn’t easy to finish this list off; ask a few people what they consider to be the most important qualities in a leader and they’ll probably give you different answers. This attribute also made the cut of qualities to display in an interview, and by extension, to look for in an employee. As stated there, perhaps nothing is more attractive than confidence, positivity, and enthusiasm, and this rings true here as well. Of course, nobody can be enthusiastic all the time, so at the very least try to remain positive. It’s also okay to fake it sometimes; enthusiasm is contagious and can be a self-fulfilling prophecy, and if you’re caught your efforts will probably be appreciated. 



Look forward to more posts on the characteristics of great leaders! As I like to say: People do business with, build relationships with, and hire people they know, like, trust, and can communicate with. 


Enspire Dental Opportunities is looking forward to working with you.



Find Me Great Talent Find Your Career
By Melissa Calway May 16, 2025
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By Melissa Calway May 5, 2025
Whether I’m facilitating a corporate workshop or leading a training session for healthcare professionals, one thing remains constant: people want to feel understood, respected, and empowered at work. And yet, some of the greatest workplace challenges stem not from systems or processes, but from how we interact with one another. That’s why my most recent training sessions have focused on three powerful pillars of effective teams: Emotional Intelligence , Conflict Styles , and Communication . Emotional Intelligence: The Unsung Superpower In every session I lead, I emphasize that Emotional Intelligence (EQ) isn’t about being overly emotional — it’s about being self-aware , socially aware , and emotionally agile . EQ drives how we manage our own reactions, respond to others, and navigate workplace dynamics with empathy and effectiveness. We explore the 5 core components: Self-awareness Self-regulation Motivation Empathy Social skills These aren’t just buzzwords; they are measurable, trainable, and deeply impactful. When teams build their EQ, I’ve seen firsthand how productivity improves, trust deepens, and even difficult conversations become opportunities for growth. Conflict Styles: Understanding Before Reacting Let’s face it — conflict is inevitable. But how we handle it makes all the difference. Using the Thomas-Kilmann Conflict Model , I help teams identify their go-to conflict styles: Competing, Collaborating, Compromising, Avoiding, and Accommodating. Rather than labeling one as “right” and another as “wrong,” we dig into the situational value of each style. For instance: Competing is helpful when decisions must be made quickly. Collaborating is ideal for long-term solutions where relationships matter. Avoiding can be strategic when emotions are high or issues are minor. Understanding these styles allows teams to move from reaction to reflection — and that shift changes everything. Communication: The Glue That Holds Teams Together No training is complete without talking about communication — because it underpins both EQ and conflict resolution. But effective communication isn’t just about what we say — it’s about how , when , and why we say it. Some of the practical strategies we cover include: Active listening (listening to understand, not just to reply) The “FORM” method to build rapport (Family, Occupation, Recreation, Motivation) Giving and receiving feedback using non-defensive frameworks Reading and responding to non-verbal cues We also use DiSC assessments to help individuals understand their own behavioural styles and learn how to adapt their communication to connect more effectively with others. It’s incredible to watch how quickly team dynamics shift when people learn how to flex their communication style. These topics aren’t just “soft skills” — they’re the backbone of strong leadership and cohesive teams. As we move through another year of change, hybrid work, and growing complexity, organizations that prioritize emotional intelligence, conflict navigation, and effective communication will be the ones that thrive. If your team hasn’t revisited these foundational tools in a while, now’s the perfect time to start the conversation. At Enspire, we offer customized trainings for both large groups and smaller teams — available online or in person. Whether you're looking to improve communication, reduce friction, or build leadership capacity, we’re here to support your team’s growth.
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By Melissa Calway April 12, 2025
In a world of rapid automation, hybrid workplaces, and constant digital communication, technical skills are no longer the only—or even the most important—determinant of professional success. What sets great employees and leaders apart today is emotional intelligence (EI): the ability to understand and manage your own emotions, while also recognizing and influencing the emotions of others. What Is Emotional Intelligence? Emotional Intelligence is often broken down into five key components: Self-awareness – Understanding your emotions and how they impact your actions. Self-regulation – The ability to manage and control your emotional reactions. Motivation – A drive to achieve for the sake of personal fulfillment. Empathy – The ability to understand the emotions of others. Social skills – Managing relationships, building rapport, and navigating social networks. These competencies have proven essential not just for leadership, but for collaboration, conflict resolution, customer service, and navigating change. Why Employers Are Prioritizing EI A 2024 LinkedIn Workplace Learning Report found that 92% of talent professionals and hiring managers believe that soft skills, particularly emotional intelligence, are equally or more important than technical skills. Here’s why EI is a standout skill in today’s workforce: Better teamwork: Employees with high EI collaborate more effectively and foster positive team environments. Improved communication: They are better at expressing their ideas and listening actively. Resilience and adaptability: EI helps people navigate stress, uncertainty, and feedback without becoming defensive or overwhelmed. Leadership potential: High EI is often a predictor of great leadership, regardless of job title. Customer satisfaction: Empathy and social awareness lead to more personalized and positive client experiences. Emotional Intelligence in the Hiring Process Companies are integrating EI assessments into interviews and onboarding. Questions like, "Tell me about a time you had to resolve a conflict," or "How do you handle stress at work?" aim to uncover emotional awareness, empathy, and resilience. Additionally, organizations are investing in training to help employees strengthen their emotional intelligence, recognizing that EI can be developed over time with intention and practice. How to Cultivate Emotional Intelligence If you want to stand out in today’s job market, here are a few ways to boost your emotional intelligence: Practice mindfulness: Pay attention to your reactions and what triggers them. Request feedback: Ask colleagues or mentors how they perceive your interpersonal strengths and weaknesses. Develop active listening: Focus entirely on the speaker, without interrupting or planning your response. Pause before reacting: Take a moment to reflect before you respond in emotionally charged situations. Show empathy: Try to see situations from others' perspectives, especially during disagreements. Final Thoughts Technical know-how may get your foot in the door, but emotional intelligence is what helps you grow, connect, and lead in today’s job market. As the workplace continues to evolve, EI is no longer optional—it’s essential. Whether you’re job hunting, managing a team, or navigating a career transition, developing your emotional intelligence will help you stand out for all the right reasons. Interested in developing your emotional intelligence or training your team? Reach out to learn more about interactive workshops and coaching programs designed to build stronger, more emotionally intelligent workplaces.
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